The Outdoor Look Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.8
- Shipping & Delivery4.5
- Customer Service5.0
- Return Policy4.0
Recent Customer Reviews (6)
Annett Fenstermacher
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Antje Lang
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Jan Fried
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Quinta Oord
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Earl Palmer
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Erin Clements
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The Outdoor Look Pricing
Budget Artificial Grass
starting at £12
Luxury Artificial Grass
starting at £15
The Outdoor Look Pros & Cons
Pros
1
Wide Range of Products: Stocks top brands including Jack Wolfskin, Berghaus, The North Face, Salomon, Joules, Regatta, Craghoppers, Helly Hansen, Timberland, Under Armour, Teva, Merrell, Trespass, and Karrimor.
2
Quality Assurance: All customer service staff are fully trained on the wide range of products, providing reliable and unbiased advice.
3
Product Availability: Ensures product availability by only showing live stock from the warehouse that is available for either next day or 2-3 working day delivery service.
4
Flexible Delivery Options: Offers collection from the warehouse in Macclesfield or use Collect+ to have items delivered to a collection address of choice.
5
Hassle-Free Returns: Operates a 30-day returns service with zero hassle.
6
Competitive Pricing: Offers quality clothes at bargain prices with regular promotional offers and up to 70% off across all brands.
7
Free UK Delivery: Provides free UK delivery on all orders above £55.
8
Customer Service Commitment: Awarded for delivering time and again for customers, placing them at the heart of all they do.
9
Quality Products: The Outdoor Look offers high-quality lifestyle products, including composite decking, artificial plants, and hedging, which are well-regarded for their durability and resistance to frost and sunlight.
10
Customer Service: The company provides excellent customer service, with responsive communication channels (telephone, email, live chat) and a high on-time delivery rate (greater than 88%).
11
Delivery and Packaging: Orders are well-packaged and delivered within 5-7 working days, with a seamless delivery process.
12
Warranty and Returns: The company offers a warranty for decking boards and accepts returns within 28 days, provided the product is in perfect condition.
CONS
1
Mixed Reviews: The company has received both positive and negative reviews. Some customers have reported issues with product discrepancies, delayed deliveries, and poor customer service.
2
Customer Service Issues: Some customers have experienced difficulties in getting refunds or resolving issues with their orders, indicating a lack of effective customer service in some cases.
3
Website Issues: The website has been reported to be misleading, with some customers receiving different products than what they ordered.
The Outdoor Look Features and Benefits
Features
Wide Range of Products
Stocks top brands including Jack Wolfskin, Berghaus, The North Face, Salomon, Joules, Regatta, Craghoppers, Helly Hansen, Timberland, Under Armour, Teva, Merrell, Trespass, and Karrimor.
Quality Assurance
All customer service staff are fully trained on the wide range of products, providing reliable and unbiased advice.
Product Availability
Ensures product availability by only showing live stock from the warehouse that is available for either next day or 2-3 working day delivery service.
Flexible Delivery Options
Offers collection from the warehouse in Macclesfield or use Collect+ to have items delivered to a collection address of choice.
Hassle-Free Returns
Operates a 30-day returns service with zero hassle.
Competitive Pricing
Offers quality clothes at bargain prices with regular promotional offers and up to 70% off across all brands.
Free UK Delivery
Provides free UK delivery on all orders above £55.
Customer Service Commitment
Awarded for delivering time and again for customers, placing them at the heart of all they do.
Quality Products
The Outdoor Look offers high-quality lifestyle products, including composite decking, artificial plants, and hedging, which are well-regarded for their durability and resistance to frost and sunlight.
Customer Service
The company provides excellent customer service, with responsive communication channels (telephone, email, live chat) and a high on-time delivery rate (greater than 88%).
Delivery and Packaging
Orders are well-packaged and delivered within 5-7 working days, with a seamless delivery process.
Warranty and Returns
The company offers a warranty for decking boards and accepts returns within 28 days, provided the product is in perfect condition.